Privacy Policy
Last updated: January 5, 2025
At Buena.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We collect information you provide directly, including your name, email address, company name, phone number, and any other information you choose to provide when filling out forms, requesting demos, or contacting us.
Automatically Collected Information
When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through our cookie consent banner.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our services, process transactions, send related information, and provide customer support.
Communications
We may use your email address to send you updates about our services, marketing communications (with your consent), and respond to your inquiries. You can opt-out of marketing emails at any time.
Analytics and Improvement
We analyze usage patterns to understand how our services are used, identify trends, and improve user experience. This includes using third-party analytics services.
Information Sharing
Service Providers
We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and customer support. These providers are bound by contractual obligations to protect your information.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Access and Correction
You have the right to access the personal information we hold about you and to request correction of any inaccurate information.
Deletion
You may request deletion of your personal information, subject to certain exceptions required by law or legitimate business purposes.
Opt-Out
You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Do Not Track
Some browsers offer a 'Do Not Track' feature. Our website currently does not respond to Do Not Track signals.
International Transfers
Data Location
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Children's Privacy
Age Restrictions
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@buena.ai